Conditions d’utilisation

Effective from: 30 September 2025

1. Scope

1.1 These Terms and Conditions (T&Cs) apply to all business relationships between MyRaceArt (“Provider,” “we”) and all customers (“Customer,” “you”) in connection with the use of the website myraceart.ch and all associated services, including orders, digital and physical products, support, and consulting.
1.2 Deviating terms of the customer shall only be recognized if we explicitly agree to their validity in writing.

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2. Conclusion of Contract

2.1 The product presentations on the website do not constitute a legally binding offer but an invitation to order.
2.2 By submitting an order, you make a binding purchase offer. We may accept this offer within 2 (two) business days by confirmation (email) or delivery.
2.3 Before submitting a binding order, you have the opportunity to review and correct your order details.
2.4 The contractual language is German.

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3. Prices and Payment

3.1 All prices are final prices including applicable taxes (e.g., VAT) unless stated otherwise. Shipping costs may apply in addition to the stated prices and are clearly displayed before completing the order.
3.2 Payments are due immediately upon conclusion of the contract unless otherwise confirmed. Accepted payment methods: credit card, PayPal, bank transfer, and other locally available options.
3.3 In case of late payment, we are entitled to charge statutory default interest and, if applicable, reminder and collection costs.

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4. Delivery and Shipping

4.1 Delivery times are non-binding unless expressly stated as binding in writing.
4.2 Worldwide shipping is available; shipping costs and delivery times are displayed before checkout. Any additional customs or import fees are borne by the customer in the destination country.
4.3 If an ordered product is unavailable, we will inform you immediately and, if applicable, refund any payments already made.

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5. Right of Withdrawal (Consumers, EU/EEA)

5.1 If you are a consumer residing in the EU/EEA, you have the statutory right of withdrawal (§13 ff. Distance Selling Regulations). You may withdraw from the contract within 14 days without giving any reason, either in writing or by email.
5.2 The withdrawal period is 14 days from the day you or a third party nominated by you receives the goods.
5.3 To meet the deadline, it is sufficient to send the withdrawal in time.
5.4 In the event of a valid withdrawal, we will refund all payments, including shipping costs (except for additional costs resulting from selecting a non-standard delivery option).
5.5 You bear the direct costs of returning the goods unless the value of the goods exceeds EUR 40 or you have not previously exercised your right of withdrawal.
5.6 If you cancel your purchase after the product has been shipped, return shipping costs may apply.
5.7 The right of withdrawal does not apply to: customized products, personalized items, perishable goods, and other products excluded by law.

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6. Retention of Title

The delivered goods remain our property until full payment has been made.

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7. Warranty (Germany & EU)

7.1 Statutory warranty rights apply to consumers.
7.2 In case of defects, consumers are entitled to supplementary performance (repair or replacement).
7.3 If supplementary performance fails, consumers may, at their discretion, reduce the price or withdraw from the contract.
7.4 We are liable for lost data only in cases of gross negligence or intent.
7.5 These rights do not exclude other statutory claims, especially in cases of intent, gross negligence, damages under product liability, personal injury, or claims arising from mandatory provisions.

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8. Limitation of Liability

8.1 We are fully liable for damages resulting from injury to life, body, or health, as well as under the Product Liability Act and in cases of intent or gross negligence.
8.2 In cases of slight negligence, our liability is limited to the foreseeable, typically occurring damage, subject to Section 8.1.
8.3 We are not liable for data loss, unless caused by intent or gross negligence on our part.

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9. Data Protection and Confidentiality

9.1 The processing of personal data is carried out in accordance with our Privacy Policy, available at: www.myraceart.ch/datenschutz